Hey SuperCoach, welcome to Coach Catalyst! We are thrilled that you have decided to start a trial with us and we hope that this is the start of a long relationship together.
Founded by Trevor Wittwer and Kane Sivesind in 2016, Coach Catalyst aims to help you get your clients better results, increase your retention rate, and make more money without being chained to your business.
So, let's get started!...
New User Call
If you haven't already, click here to book your New User Call. This 25-minute live online call will walk you through the software to help you get started and get the most from your trial.
You will gain an understanding of the basics of the software, meet the team, and have a chance to ask any questions you might have.
Support
Our support team is here to answer questions and help you to get started. Our support team includes Kane, Trevor, Ashley, Jakob, Courtney and Emma! We also have a large, superstar dev team working behind the scenes.
🛟 To contact us, you can either send us a message by clicking on the green dot in the bottom right corner of your dashboard or email us at support@coachcatalyst.com.
The support desk is open Monday to Friday, 9am - 5pm (CDT). Our goal is to respond within 2 hours.
As well as our human support team, you can also ask our AI assistant, Habby, for help. Habby is a Coach Catalyst expert and can point you in the right direction for finding help articles.
If you are letting us know about an issue you are experiencing or a potential bug, please include as much information as possible and add screenshots or screen recordings (where possible).
Inner Circle
Click here to join our Inner Circle Facebook Group. The Inner Circle group is a great place to find out about news/updates, share ideas, ask for advice and hear about our latest events.
Events and Podcasts
We want our users to succeed! That is why we regularly run events to help you to grow your business and improve as a coach.
Every Tuesday lunchtime (12 pm CT), we host our live Build with the CEO session where we discuss ideas about running your business and using Coach Catalyst more effectively.
We have a podcast where we chat with great coaches and epic businesses in the health and fitness industry and unpack their early struggles, successes, and lessons learned...so you don't have to make the same mistakes.
Ok, so now the introductions are done, the next step is to download the apps...
1. Download the Apps
Download the Coach Catalyst coaches app and the MyCoach client app.