When using software you want to make sure you are getting the notifications when you need them. Inside your phone and apps, you will want to make sure you have your settings correct.
Client Notifications
Clients will get push notifications immediately for messages and tagged community posts. Clients will get a daily notification push reminder for any items on the client's Home tab.
This daily push notification reminder for elements assigned to clients will be delivered at the client's Default Time under morning notifications.
MyCoach or Branded App (for Clients)
For clients to adjust their notifications they can do this from the You Tab on the bottom right corner of the app > Notifications. Clients will be able to turn on or off push notifications and emails. Set the reminder notification time and they types of notifications the want to see as push notifications.
iPhone Settings
You will need to go into your Settings App > Choose the App > Select Notifications
Android Settings
You will need to go into your Settings App > Choose the App > Select Notifications