Ask Ashley: Building an Engaged Community

Step-by-Step Guide to Building a Successful Community in Coach Catalyst

Step-by-Step Guide to Building a Successful Community in Coach Catalyst:

  1. Active Coach Involvement: Understand that communities thrive when coaches actively participate. Regular posting and commenting are crucial to keep the community engaged.

  2. Engage with Posts: Simply liking posts isn't enough. Comment on posts and ask questions to encourage interaction.

  3. Tag Clients: To ensure client involvement, tag them in relevant posts where you want their input or feedback.

  4. Call to Action: Every post should have a clear call to action. Encourage clients to take action such as commenting, sharing, or providing feedback.

  5. Utilize Push Notifications: Tagging the community in posts ensures clients receive push notifications, prompting them to engage with the content.

  6. Coach and Team Member Involvement: Coaches and team members should actively participate in the community to set an example for clients.

  7. Incentivize Engagement: Offer incentives for active participation, such as raffles or rewards for consistent engagement.

  8. Set Post Goals: Establish goals for client posting and reward those who meet them to encourage regular participation.

  9. Lead by Example: As the leader of the community, your active involvement sets the tone for client engagement.

  10. Tailor Content to Audience: Understand your clients' preferences and tailor content accordingly to encourage participation.

  11. Encourage Peer Interaction: Facilitate discussions among clients by tagging them in relevant posts and encouraging them to share their thoughts and experiences.

  12. Clarify Expectations: Clearly communicate your expectations regarding client participation and feedback within the community.

  13. Regularly Assess Engagement: Continuously monitor community activity and adjust your approach as needed to maintain engagement levels.

  14. Provide Guidance: Offer guidance and support to clients who may be unsure about how to participate in the community effectively.

  15. Stay Consistent: Consistency is key to building a thriving community. Make regular contributions and maintain a supportive presence to foster engagement.


By following these steps, you can create a vibrant and interactive community within Coach Catalyst that benefits both you and your clients.

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